Terms and Conditions

This Agreement was last modified on 18 February 2016.

Terms & Conditions

Welcome to FactoryMall.in! These terms and conditions (“Terms”) govern your use of our website and services. By accessing or using FactoryMall.in, owned by LAVANYA CREATIONS, you agree to comply with these Terms. Please read them carefully before proceeding.

General Information

1.1 FactoryMall.in is an e-commerce platform that offers refurbished mobiles for sale in India. Our website, located at https://factorymall.in, provides information about our products, services, and allows users to make purchases online.

1.2 The terms “we,” “us,” and “our” refer to FactoryMall.in and LAVANYA CREATIONS, the owner of the website. The terms “you” and “your” refer to the user, customer, or visitor of FactoryMall.in.

1.3 By using FactoryMall.in, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are accessing the website on behalf of a company or organization, you represent and warrant that you have the authority to bind them to these Terms.

Product Information and Pricing

2.1 We strive to provide accurate product descriptions, images, specifications, and pricing information on FactoryMall.in. However, we do not guarantee the accuracy, completeness, or reliability of such information.

2.2 Product prices are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time without liability.

2.3 While we make every effort to display the most accurate colors and images of our products, we cannot guarantee that your device’s display will accurately represent the product’s colors.

Orders and Payment

3.1 Placing an order on FactoryMall.in constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order in our sole discretion.

3.2 You agree to provide accurate, current, and complete information during the order process. Failure to do so may result in the cancellation of your order.

3.3 Payment for orders can be made using the available payment methods on our website. By providing your payment information, you authorize us to charge the applicable amount for your order.

3.4 All transactions are processed in Indian Rupees (INR) unless otherwise stated. Any currency conversion fees or charges imposed by your bank or payment provider are your responsibility.

Shipping and Delivery

4.1 We offer shipping services to addresses within India. Delivery times may vary depending on your location and product availability. We will make every effort to ensure prompt and timely delivery but cannot be held responsible for delays beyond our control.

4.2 Risk of loss and title for purchased products pass to you upon our delivery to the carrier. We are not responsible for any damage, loss, or delay that occurs during transit.

4.3 Shipping charges, if applicable, will be clearly communicated during the checkout process.

Intellectual Property

5.1 All content, logos, trademarks, images, and intellectual property displayed on FactoryMall.in are the property of LAVANYA CREATIONS or their respective owners. You are prohibited from using, reproducing, distributing, or modifying any content from FactoryMall.in without our prior written consent.

Limitation of Liability

6.1 FactoryMall.in and LAVANYA CREATIONS shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use the website or our products.

6.2 In no event shall our total liability for any claims, damages, or losses exceed the amount paid by you for the specific product or service giving rise to the claim.

Indemnification

7.1 You agree to indemnify, defend, and hold FactoryMall.in and LAVANYA CREATIONS harmless from any claims, liabilities, damages, costs, or expenses arising out of your use of the website, violation of these Terms, or infringement of any rights of a third party.

Governing Law and Jurisdiction

8.1 These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

Changes to the Terms

9.1 We reserve the right to modify, update, or change these Terms at any time without prior notice. The revised Terms will be effective immediately upon posting on FactoryMall.in. Your continued use of the website after any such changes constitutes your acceptance of the modified Terms.

Contact Us

If you have any questions, comments, or concerns regarding these Terms or FactoryMall.in, please contact us at:

  • Customer Care Number: +91-8837810916
  • Email: support@factorymall.in

Last updated: 17 August 2023