Disclaimer

Welcome to Factory Mall, an esteemed online store for refurbished mobiles in India
owned by LAVANYA CREATIONS. Before you proceed to explore and make a purchase, kindly read and understand the following
disclaimers regarding various aspects of our products and services:

Image Disclaimer

While we strive to provide accurate and representative product images, the actual appearance of the refurbished
mobiles may vary slightly from the images displayed on our website. The images are for illustrative purposes only
and should not be considered an exact representation of the product you will receive. We encourage you to refer to
the product description and specifications for a comprehensive understanding of the item’s features, condition,
and appearance.

Product Performance Disclaimer

At Factory Mall, we take every effort to ensure that our refurbished mobiles meet high-quality standards.
However, it’s essential to acknowledge that the performance of refurbished devices may vary compared to brand-new
counterparts. Factors such as age, previous usage, and refurbishment processes can influence the overall
performance of the product. Rest assured, we thoroughly inspect and test each device to ensure they are in
excellent working condition.

Battery Performance Disclaimer

The battery life of refurbished mobiles may differ from that of brand-new devices due to previous usage. While we
make every effort to provide mobiles with optimal battery performance, it’s essential to recognize that battery
health and capacity may vary. We encourage customers to check the product description for estimated battery life
or reach out to our customer support for any concerns regarding battery performance.

Usage Marks/Scratches as Per Grading

At Factory Mall, we follow a grading system for our refurbished mobiles to provide transparency about their cosmetic condition. This grading system includes categories such as:

• Grade A: Minimal signs of use, almost like new.
• Grade B: Some visible signs of use, such as minor scratches or scuffs.
• Grade C: Noticeable signs of use, including visible scratches and wear.

We strive to provide accurate grading information for each product, allowing you to choose a device that matches your preferences regarding cosmetic appearance.

6-Month Warranty Policy

Factory Mall offers a 6-month warranty from the date of purchase on all refurbished mobiles to ensure customer satisfaction. This warranty covers manufacturing defects and malfunctions that may occur during normal use. If any issues arise with your purchased product within the warranty period, please contact our customer support team for prompt assistance. Please note that damages caused by mishandling, accidents, water or liquid exposure, unauthorized repairs, or modifications are not covered under warranty.

Brand Logo Disclaimer

Factory Mall is an independent online store for refurbished mobiles and is not associated with the original
manufacturers or brands of the devices sold on our website. The use of brand logos and trademarks displayed on our
website is purely for illustrative purposes to represent the product’s compatibility with specific brands.

Product Description Content Disclaimer

We strive to provide accurate and up-to-date product descriptions to help you make informed decisions. However, the
product descriptions are based on the information available to us at the time of writing and may be subject to
change without prior notice. It is advisable to refer to the official manufacturer’s website or contact our
customer support team for the latest and most accurate product information.

By using our website and making a purchase from Factory Mall, you acknowledge that you have read and understood the
above disclaimers regarding image representation, product performance, battery performance, usage marks/scratches as per grading, 6-month warranty policy, brand
logos, and product description content. Your continued use of the website implies your agreement with these terms.

Thank you for choosing Factory Mall as your preferred destination for refurbished mobiles. We are committed to
providing you with reliable products and exceptional service. If you have any questions or concerns, please feel
free to contact our customer support team for assistance.

Happy shopping!